Company Letter Head
Date :
Customer Company name
Customer address
Dear (Customer name),
In looking over our records, I’ve noticed that
we haven’t heard from you in a while. Have we disappointed you in some way?
We pride ourselves on maintaining long-term,
happy relationships with customers. I’m disturbed that we may have failed you
in some way, and I’d like to encourage you to bring any issues to my attention.
Please let me know if there is something I can
do to bring you back as a regular customer. I do hope we hear from you.
Thank you.
Yours faithfully,
______________________
Manager Name
Manager
